Episode 98: Building a user centred approach to legal innovation projects
In this podcast, Melissa Lyon, Executive Director & Experience Designer at Hive Legal shared her experience in building a user centred approach to legal innovation projects.
Topics covered in this session included:
- What “a user centred approach” means
- Why a user centred approach is important and impactful in contemporary legal practice
- How and what it takes to build a user centred approach in innovation projects: mindsets, processes and tools
If you would prefer to watch rather than listen to this session, you’ll find the video in our CLI-Collaborate (CLIC) free resource hub here.
Additional resources referred to in this session: